We're here to help 🌱
Browse the common questions below or drop us a line—real humans answer every message.
Frequently Asked Questions
How do I start using the bot?
Open Telegram and search @pro_shot_bot. Tap "Start" and send any image—you'll get the processed photo back in seconds.
Is my original photo stored?
No. Images are processed in-memory and immediately discarded. Only the copy we return to you exists—and only inside your chat.
How do payments work?
When you choose a paid feature, the bot opens Telegram's native payment sheet powered by Stripe. Your card data goes directly to Stripe—our servers never see or store it.
Do you offer refunds?
Yes. If something goes wrong with your order, email us within 7 days and we'll make it right.
Still need help?
Reach us anytime at support@gardenplan.life —we answer within 24 hours.
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